Albert - AI Psychologist (@psyalbert_bot)
Welcome to Albert - AI Psychologist ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram bot service.
By using Albert - AI Psychologist, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
When you interact with our bot, we collect:
We automatically collect certain information when you use our service:
We do not collect:
While our bot provides psychological support, we strongly advise against sharing:
Albert - AI Psychologist is not a substitute for professional mental health care. If you are experiencing a mental health crisis, please contact emergency services or a qualified mental health professional immediately.
We use the information we collect for the following purposes:
Purpose | Legal Basis (GDPR) |
---|---|
Provide and maintain our Service | Performance of contract |
Personalize your experience based on age (if provided) | Consent |
Process and manage subscriptions | Performance of contract |
Improve our AI model's responses | Legitimate interests |
Send service-related notifications | Performance of contract |
Detect and prevent fraud or abuse | Legitimate interests |
Comply with legal obligations | Legal obligation |
We share your information with third-party service providers that help us operate our service:
We do not:
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
We retain your information for different periods depending on the type:
We follow the principle of data minimization - we only collect and retain the minimum amount of data necessary to provide our service effectively.
We implement appropriate technical and organizational measures to protect your personal information:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please use the "Support" button within the bot interface. This is the primary method for all privacy-related requests and inquiries.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country.
We ensure appropriate safeguards are in place for international transfers, including:
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us through the Support function in the bot.
We may update our Privacy Policy from time to time. We will notify you of any changes by:
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
For all privacy-related inquiries, requests, or concerns:
Please use the "Support" button available within the Albert - AI Psychologist bot interface. This built-in support system is the official channel for:
Bot Access: @psyalbert_bot on Telegram
Response Time: We aim to respond to all privacy-related inquiries within 30 days through the bot's support system.
EU/EEA residents have the right to lodge a complaint with their local data protection supervisory authority if they believe their rights have been violated. However, we encourage you to contact us first through the bot's Support function so we can address your concerns.
As a Telegram bot, we do not use cookies or similar tracking technologies. All data collection occurs through your direct interaction with the bot within the Telegram platform.
Shine the Light: California residents may request information about disclosure of personal information to third parties for marketing purposes. We do not share personal information for such purposes.
Do Not Track: Our Service does not respond to Do Not Track signals as it operates entirely within Telegram's ecosystem.
For the purposes of data protection laws, the data controller responsible for your personal information is the operator of Albert - AI Psychologist bot. All communications should be directed through the Support function within the bot.